Terms of Service
Last updated: January 2025
Acceptance of Terms
By accessing and using IwaWashi Market's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Service Description
IwaWashi Market provides an online marketplace for traditional Japanese painting supplies, art gallery services, workshops, and commission matching services. We reserve the right to modify or discontinue any aspect of our services at any time.
User Accounts and Registration
To access certain features of our service, you must register for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Purchasing and Payment Terms
All purchases are subject to product availability. We reserve the right to refuse or cancel orders at our discretion. Payment must be made in full before products are shipped. All prices are subject to change without notice.
Shipping and Delivery
We will make reasonable efforts to deliver products within the estimated timeframe. However, delivery dates are estimates and we are not liable for delays. Risk of loss passes to you upon delivery to the carrier.
Returns and Refunds
Returns are accepted within 30 days of purchase for unused items in original packaging. Custom or personalized items may not be returnable. Refunds will be processed within 5-10 business days of receiving returned items.
Intellectual Property Rights
All content on this website, including text, graphics, logos, images, and software, is the property of IwaWashi Market or its licensors and is protected by copyright and other intellectual property laws.
User-Generated Content
By submitting content to our website, you grant us a non-exclusive, royalty-free license to use, modify, and display such content. You represent that you have the right to submit such content and that it does not violate any third-party rights.
Workshop and Class Policies
Workshop registrations are non-transferable. Cancellations made more than 48 hours before the scheduled class are eligible for a full refund. Late cancellations may be subject to fees.
Commission Services
Commission agreements are subject to separate terms negotiated between artists and clients. IwaWashi Market acts as a facilitator and is not responsible for the completion or quality of commissioned works.
Prohibited Uses
You may not use our service for any unlawful purpose or to solicit others to perform unlawful acts. You may not violate any international, federal, provincial, or state regulations, rules, or laws.
Limitation of Liability
IwaWashi Market shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services, even if we have been advised of the possibility of such damages.
Indemnification
You agree to indemnify and hold harmless IwaWashi Market from any claims, damages, or expenses arising from your use of our services or violation of these terms.
Governing Law
These terms shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Osaka, Japan.
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision will be replaced with an enforceable provision that most closely reflects the original intent.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.